| Customer Services |
At AvL Technologies our customers are priority number one. We strive to assist our customers in any way they need, providing as much information, training, and assistance as is necessary.
AvL customer support is committed to solving our customer problems. We are a team of dedicated professionals working to continually improve all aspects of our products and the service we provide. We want to take the time to understand your technical and operational requirements.
Count on us for your peace of mind. We want to support our customers with extraordinary service.
Our technical support team are available 24 hours a day, seven days a week for your inquiries.Where ever you are, throughout the world, you may reach us using one of the following methods: |
| Priority Support |
| In case of an emergency or relating to matters of a more pressing nature, telephone support is available per incident to AvL customers throughout the world. |
Typical telephone support:
(Monday - Friday 8am - 5pm EST)
1-828-250-9140 ext. 3540 or the main switchboard:
1-828-250-9950
After hours/emergency customer service:
(Weekends and Holidays)
1-828-250-9140, then press 5 and follow prompts |
| Email Support |
| General email support is available to all AvL customers at support@avltech.com. |
| We encourage making primary contact for routine requests through email in order for our technical staff to organize and evaluate needs in a timely manner. RMA Forms are available below. |
| RMA Form for Service Request |
| For providing better after-service to our customers, AvL offers online RMA forms to download. If there is any problem with purchased products, please fill out the form and fax it (828-250-9938) back to us. Our representative will contact you shortly. |
| Click here to download RMA form. |
